What is an Exam Voucher?

A CompTIA exam voucher is a unique code that will enable you to take your exam at an authorized CompTIA Test Service Provider. Exam vouchers are used similar to a gift card. For example, employers often use vouchers to pay for their employees’ exams or parents may purchase vouchers for their children.

Exam Voucher Details

• Vouchers are non-refundable and non-returnable.
• CompTIA A+ certification requires two exams, with one voucher per exam required.
• One voucher is applicable towards one exam [in any A+ series] at an authorized CompTIA Test Service Provider.
• You must pass both A+ exams from the same exam series to achieve CompTIA A+ certification (e.g., A+ 1101 and A+ 1102).
• All vouchers, including any retakes, are valid for 12 months from the date of purchase unless otherwise noted.
• You must register and take your exam prior to the voucher expiration date.
• Voucher expiration dates cannot be extended under any circumstances.
• Certification exam retirement dates supersede voucher expiration dates. CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.
• Visit the CompTIA website for certification exam information, including exam launch and retirement dates. 
• Vouchers are country and currency restricted.
• CompTIA and the participating test providers are not responsible for lost or stolen vouchers.
• Vouchers cannot be redeemed for cash or credit.
• CompTIA vouchers may not be resold.

Exam Retake Details

• For voucher purchases that include a retake, if you fail the exam on your first attempt use the same voucher to register and retake the exam.
• All vouchers, including any retakes, expire 12 months from the date of purchase, unless otherwise noted.
• The retake is only valid for the same exam version that you failed. You cannot use the retake for a different version of the exam.

Additional Order Information

• Order information will be emailed within 3 - 4 hours from purchase.
• You will receive two emails. The first email will be your order confirmation and the second email will include your exam voucher, the voucher expiration date and voucher terms and conditions. Check your spam, junk and promotional folders.

Redeeming Your Voucher 

• Redeem your voucher to schedule your CompTIA certification exam on the Pearson VUE website.

What is CertMaster Learn integrated with CertMaster Labs?

CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.

CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks.

In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow. Easy-to-use course management tools provide a comprehensive suite of instructor resources alongside a reporting dashboard, making course preparation and progress tracking simple and efficient.

Topics Covered

Lesson 1: Configuring Windows

Lesson 2: Managing Windows

Lesson 3: Identifying OS Types and Features

Lesson 4: Supporting Windows

Lesson 5: Managing Windows Networking

Lesson 6: Managing Linux and macOS

Lesson 7: Configuring SOHO Network Security

Lesson 8: Managing Security Settings

Lesson 9: Supporting Mobile Software

Lesson 10: Using Support and Scripting Tools

Lesson 11: Implementing Operational Procedures

Labs Available:

Assisted Lab: Manage User Settings in Windows

Assisted Lab: Support Windows 11

Assisted Lab: Configure Windows System Settings

Assisted Lab: Use Management Consoles

Assisted Lab: Use Task Manager

Assisted Lab: Monitor Performance and Event Logs

Assisted Lab: Use Command-line Tools

APPLIED Lab: Support Windows 10

Assisted Lab: Perform Windows 10 OS Installation

Assisted Lab: Perform Ubuntu Linux OS Installation

Assisted Lab: Install and Configure an Application

Assisted Lab: Troubleshoot a Windows OS Issue

Assisted Lab: Configure Windows Networking

Assisted Lab: Configure Folder Sharing in a Workgroup

Assisted Lab: Manage Linux using Command-line Tools

Assisted Lab: Manage Files using Linux Command-line Tools

APPLIED Lab: Support and Troubleshoot Network Hosts

Assisted Lab: Configure SOHO Router Security

Assisted Lab: Configure Workstation Security

Assisted Lab: Configure Browser Security

Assisted Lab: Troubleshoot Security Issues Scenario #1

APPLIED Lab: Troubleshoot Security Issues Scenario #2

Assisted Lab: Use Remote Access Technologies

Assisted Lab: Implement Backup and Recovery

Assisted Lab: Implement a PowerShell Script

Assisted Lab: Implement Bash Script

Assisted Lab: Manage a Support Ticket

Assisted Lab: Support Active Directory Domain Networking

Access key Information

• One license provides access to CertMaster Learn for A+ Core 2 (220-1102) with CertMaster Labs integrated throughout the course
• Once activated, the license is valid for 12 months

How to Access CertMaster Learn integrated with CertMaster Labs

An access key and instructions will be sent via email after your purchase is complete.

You may then login anytime at https://login.comptia.org/training-products